About BTS

The Better Than Services Origin Story

Better Than Services, a Cloud Consulting Company founded with the idea of improving your organization's Cloud environment through Cost Optimization, efficiencies in Compliance/Security, and Observability. A little thing we call CCO, more on that later…

After years of working with some of the largest premier partners in the cloud ecosystem, Better Than Services was founded on the premise that service delivery could be done better.  No pun intended.  As the team came together they quickly realized they had the skills, knowledge, and talent network to make a customer's experience on their cloud journey more effective, more aligned to business goals, more transparent and just plain easier.  Again, in a word...Better.  We do this by focusing on three areas of business process improvement through our partner platforms, Cost Optimization, Compliance & Security, and Observability.  Or as we term it, CCO. 

We've established relationships with some of the newest platforms in many areas of Cloud Estate Management. These areas include FinOps, Security, Compliance, Monitoring and Observability. We can show you how to leverage these tools to get more performance, increase observability and improve your security posture, all while also saving money.

Utilizing some of the leading industry concepts in cloud computing, like Shift Left, BTS is improving the customer experience and showing our customers how to manage their Cloud environments more effectively. We've talked to so many customers about products and platforms that will help ease the pain of their cloud journey. We realize that as a trusted friend in the industry, we have a great opportunity to help!

As a customer, you know when something is taking up too much of your time, or you feel like something is costing you more money than it should. Your next step is to start researching what solutions exist and doing your own very time-consuming due diligence to find the one that works reliably, fits your use case, and is cost-effective. We work with so many of these platforms and tools already. Why should you start from scratch when we've done so much of that research for you?

And so it went until an idea emerged. What if we became "the partner's partner" and offered that experience and knowledge to both our customers and partners? We work directly with the companies that create the cloud management solutions we're already implementing for so many clients. For our partners, we're able to take our "frontline" experience and help improve their products by working with their product management, development teams to improve the features, usability and customer experience. For our customers, they benefit from a direct line to product experts. Our partners have trained and certified us on each of their platforms. We’re in direct contact with their development and support teams, enabling us to help customers with specific issues as quickly as possible. In short, we want to be better than just services; we want to be the go-to resource for everything, whether its hands-on technical help, business and technology advisory, financial analysis, compliance reporting or assisting customers with their interviewing and talent acquisition needs as their cloud landscape grows and becomes more complex.

If you are looking to improve your cloud environment in any way,  Better Than Services can provide the knowledge and expertise to make that happen. Our focus is to be … BetterThan just a Services company.

BTS Leadership

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CEO / Founder

Steve Castano

He started architecting and deploying infrastructure at age 18 as a network architect at his university and has continued his passion for integrated networks and systems for the last 25 years. Over the last few years, his desire to use this experience to help others has continued to grow. He has an intense desire to acquire as much knowledge as possible in many different areas including physics, cryptography and a vocal supporter of various data privacy initiatives. In his free time Steve enjoys quite a few hobbies including restoring classic cars, motorcycles, is an avid consumer of live music and can nearly always be found with a camera in hand and continuing to develop his unique and bold style of photography.

Profile Photo - Mathew Igleheart
Director of North American Sales

Mathew Igleheart

Mathew has been in and around technology sales for almost his entire career.  Starting in 2000 he began working with internet-based technologies and developed an affinity for using technology to solve real-world business problems globally.  In 2018 he received his first certifications in cloud computing on both Amazon Web Services (AWS) and Google Cloud Platform (GCP).  This helped him to develop a real understanding of customers' challenges when trying to pursue cloud adoption. Since then he’s become a champion of working with teams and customers to really understand what it means to “adopt the cloud”. If it connects to an IP network, Mathew has probably sold or worked with it.  Small, medium, or large, there isn’t a challenge in which Mathew and his team can’t help you find a solution as it relates to IT and Cloud Computing. Most importantly Mathew and his team are committed to your project's success every step of the way. A key differentiator is that they stick with you for your entire Cloud journey, long after the sale. Mathew and his team are here to support you!